1. Introduction

Wjpaper Paper Products Co., Ltd. ("we") operates the website https://wjpaper.com. We are committed to protecting the privacy of our website visitors and customers ("you"). This Privacy Policy applies to all data collected through our website, email communications, and order processing system.

2. Information We Collect

To provide manufacturing services, we collect the following types of information:

Personally Identifiable Information: Name, email address, phone number, company name, and shipping address that you voluntarily provide via quote forms or contact pages.
Business Data: Product specifications, design files (AI, PDF), die-cut drawings, and order history.
Technical Data: IP address, browser type, device type, and browsing behavior collected via cookies (see Section 6).

3. How We Use Your Information

We use your data only for legitimate business purposes:

Process your quote requests and orders.
Communicate with you regarding production status, shipment, and design approval.
Improve our website functionality and user experience.
Comply with legal obligations (e.g., customs declaration, tax records).

4. Data Sharing & Zero Sale Policy

Our Commitment: No Data Sale

We never sell, trade, or rent your personally identifiable information to others. We are a manufacturing factory, not a data broker.

We may share generic aggregated demographic information not linked to any personally identifiable information with our business partners. We only share specific data with third parties necessary to provide our services:

Logistics Partners: DHL, FedEx, Maersk (for shipping).
Payment Processors: Banks, PayPal (for transaction processing).
Legal Authorities: When required by law (e.g., export compliance).

5. Intellectual Property & Design Security

We understand that your packaging designs and die-cut drawings are your core Intellectual Property (IP).

Our Security Measures:

Storage: All design files are stored on secure, encrypted servers with restricted access.
Access: Only designated engineers and pre-press staff have access to your files.
NDA: We are happy to sign a Non-Disclosure Agreement (NDA) before you upload any sensitive designs.
Disposal: Production plates and dies are securely kept or destroyed upon request after order completion.

6. Cookie Policy

Our website uses "cookies" to enhance your experience. We use:

Essential Cookies: Required for website operation (e.g., security login).
Analytics Cookies: Google Analytics (to understand visitor traffic). IP addresses are anonymized.

You may choose to disable cookies through your browser settings, but this may affect website functionality.

7. GDPR Compliance (For EU Users)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights under the General Data Protection Regulation (GDPR):

Right of Access: You can request a copy of your personal data.
Right to Rectification: You can ask us to correct any information you believe is inaccurate.
Right to Erasure ("Right to be Forgotten"): You can ask us to delete your personal data under certain conditions.
Right to Restrict Processing: You can ask us to restrict the processing of your personal data.

8. CCPA Compliance (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

Request that a business disclose the categories and specific pieces of personal data it has collected.
Request that a business delete any personal data it has collected about the consumer.
Request that a business not sell the consumer's personal data (note: we do not sell data).

9. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact our Data Protection Officer (DPO):

Data Protection Officer (DPO)

support@wjpaper.com

Room 103, No.4 Xinlian Road, Humen Town, Dongguan City, Guangdong Province, China